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Gaylord Palms Resort & Convention Center Kissimmee, Florida
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Cypress Springs Water Park: full guest guide

Updated · 5 min read · By the BookResorts travel team

Cypress Springs Water Park: full guest guide
Quick answer

Cypress Springs Water Park is the resort water park at Gaylord Palms Resort & Convention Center, a multi-acre outdoor water attraction with four water slides, the Crystal River Rapids action/flow river, and a FlowRider surf simulator; water-park admission is included for overnight guests via the mandatory resort fee. The resort also operates three outdoor pools, two hot tubs and a separate adults-only pool (South Beach Pool).

In this guide
  1. Overview — what this property is
  2. Cypress Springs Water Park & pools
  3. Rooms and views — pick the right room
  4. Dining and casual stops on property
  5. Spa, fitness and wellness
  6. Events, weddings and meeting space
  7. Getting there, nearby attractions and practical tips

Overview — what this property is

Gaylord Palms Resort & Convention Center is an all-ages resort located at 6000 West Osceola Parkway in Kissimmee, Florida. The property is built around a multi-acre glass atrium that recreates Florida landscapes and offers resort services and event space.

The resort is marketed as family-friendly and includes both family water attractions and a separate adults-only pool area. A mandatory daily resort fee covers items including access to the water park for overnight guests and resort-wide Wi‑Fi.

  • Address: 6000 West Osceola Parkway, Kissimmee, FL 34746
  • Resort fee includes water park access and Wi‑Fi for overnight guests
  • Family-friendly with a separate adults-only South Beach Pool
Quick factsNotes
Check-in / Check-outCheck-in starts at 4:00 PM; check-out is 11:00 AM
Minimum check-in ageGuests must be 18 to check in
Rooms / SuitesProperty lists over 1,400 guest rooms including suites
Indoor atrium with glass roof and tropical landscaping at Gaylord Palms Resort & Convention Center
Indoor atrium with glass roof and tropical landscaping at Gaylord Palms Resort & Convention Center

Cypress Springs Water Park & pools

Cypress Springs Water Park is the resort’s outdoor water-park area. Public material describes it as roughly a three-acre park with four water slides, the Crystal River Rapids action/flow river, and a FlowRider surf simulator.

Pool facilities include three outdoor pools and two hot tubs; the property maintains a separate adults-only South Beach Pool for quieter swimming. Water-park admission for overnight guests is included through the resort fee.

  • Water park features: four slides, Crystal River Rapids action river, FlowRider surf simulator
  • Adults-only South Beach Pool is separate from the family water-park area
  • Children under 15 must be accompanied by an adult in the water park
  • Two tallest slides require a 40-inch height minimum; two smaller slides require 36 inches
FeatureNotes
LifeguardsProperty notes indicate lifeguards are not on duty at the pools
HoursPools are generally open daily 7:00 AM–11:00 PM but hours can change seasonally
Year-roundWater Park and adult pool operate year-round, weather permitting
Aerial view of lazy river and water slides at Gaylord Palms Resort & Convention Center
Aerial view of lazy river and water slides at Gaylord Palms Resort & Convention Center

Rooms and views — pick the right room

Guest rooms and suites vary by view and bedding. Several room types explicitly list balcony and view options—examples include Atrium, Emerald Bay, Florida view, and Water Park view rooms.

If you want a water-park outlook, look for a Guest room, Water Park view, Gulf Coast Tower. Rooms with balcony options include Room, Balcony and multiple Main Atrium view rooms with balconies.

  • Popular room names to look for: Room, Balcony; Guest room, Water Park view, Gulf Coast Tower; Guest room, Main Atrium view, Emerald Bay, Balcony
  • Suite options include 1 Bedroom Deluxe Suite, Sofa bed and 1 Bedroom Executive Suite, Sofa bed
  • Connecting/adjoining rooms are available on request and subject to availability
Room type (example)Beds (as listed)
Room, Balcony1 King Bed or 2 Queen Beds
Guest room, Water Park view, Gulf Coast Tower2 Queen Beds
1 Bedroom Deluxe Suite, Sofa bed1 King Bed and 1 Double Sofa Bed
Guest sliding through a large blue bowl water slide at Gaylord Palms Resort & Convention Center
Guest sliding through a large blue bowl water slide at Gaylord Palms Resort & Convention Center

Dining and casual stops on property

Gaylord Palms offers multiple full-service restaurants, bars and quick-service outlets. Signature and reservation-style venues include Old Hickory Steakhouse (dinner only) and MOOR (seafood and Southern-influenced menu).

For mornings and grab-and-go items you’ll find Villa de Flora serving breakfast (attended buffet), Emerald Bay Café & Market, The Cocoa Bean Coffee House (Starbucks brew), Jamba and Cold Stone Creamery for snacks and desserts.

  • Old Hickory Steakhouse — dinner service only; reservations available
  • MOOR — seafood and casual-elegant dinner seating overlooking a lagoon atrium
  • Villa de Flora — breakfast buffet in the Emerald Bay Atrium (hours list breakfast 7:00 AM–11:00 AM)
  • Poolside dining and SandBar provide casual food and drinks near the pools
VenueTypical service
Old Hickory SteakhouseDinner; steakhouse service
Villa de FloraBreakfast buffet (attended)
The Cocoa Bean Coffee HouseStarbucks coffee and bakery items

Spa, fitness and wellness

Relâche Spa is the resort’s full-service spa and salon; public sources list it as a 25,000-square-foot, European-inspired facility with 25 treatment suites, a steam room, sauna and signature ELEMIS treatments. Spa hours are published and may vary by source; one listing gives Monday–Saturday 8:30 AM–8:00 PM and Sunday 8:30 AM–7:00 PM.

The Relâche Fitness Center operates 24 hours and includes a full array of cardio, strength and free-weight equipment. Fitness and yoga classes are offered on a schedule (public listings show classes Tuesday–Saturday).

  • Relâche Spa services: massages, facials, body treatments, prenatal and teen treatments, hair and nail salon services
  • Spa amenities include separate relaxation lounges, steam room and sauna; some spa passes include access to these areas and an outdoor spa pool
  • Relâche Fitness Center: 24-hour access for guests; fitness classes may be included in the resort fee
ServiceNotes
Spa treatmentsSignature ELEMIS treatments listed on property materials
Fitness centerOpen 24 hours; complimentary for hotel guests
Spa hoursHours may vary; check current schedule when booking

Events, weddings and meeting space

Gaylord Palms functions as a convention center as well as a resort, with large ballrooms and exhibition halls and many smaller meeting rooms. Event spaces range from boardrooms like Sanchez and Hemingway to large ballrooms such as the Sun Ballroom and the Florida Exhibition Hall.

Wedding and ceremony sites on property include a Wedding Pavilion Venue and the Emerald Bay Plaza; public materials list capacities for various venues and many indoor and outdoor options for ceremonies and receptions.

  • Florida Exhibition Hall — large exhibit space (public listings show capacities up to 10,000 guests)
  • Sun Ballroom — divisible ballroom space (public listing: 29,123 sq ft)
  • Wedding Pavilion Venue and Emerald Bay Plaza used for ceremonies and receptions
VenueExample capacity or note
Wedding Pavilion VenueIndoor gazebo setting (capacity listed on property materials)
Emerald Bay PlazaSpanish Renaissance terrace setting
Coquina LawnOutdoor lawn for larger ceremonies and receptions

Getting there, nearby attractions and practical tips

Gaylord Palms sits on 63 acres about three miles from Walt Disney World; travel times to Universal Orlando and SeaWorld are typically in the 12–15 minute range by car depending on traffic. The nearest major airport is Orlando International Airport (MCO), about 19–20 miles away.

The property does not provide a complimentary general airport shuttle; alternative airport transportation options such as Mears are commonly used. On-site parking is available for a daily fee and valet parking is offered for a separate fee; the resort also has electric vehicle charging stations.

  • Nearest major airport: Orlando International Airport (MCO), roughly 19–20 miles
  • Resort does not include general airport shuttle—check ground-transport providers for airport transfers
  • On-site self parking and valet are available for daily fees; EV charging stations on property
  • Best weather windows: spring (March–May) and fall shoulder seasons; summer is hot and rainy
Nearby attractionTypical drive time from resort
Walt Disney WorldAbout a 5-minute drive
SeaWorldAbout a 12-minute drive
Universal OrlandoAbout a 15-minute drive
Things to do

Frequently asked questions

See all FAQs →
What time is check-in and check-out at Gaylord Palms Resort & Convention Center?

Check-in starts at 4:00 PM and check-out is at 11:00 AM. The property accepts late arrivals and maintains a 24-hour front desk.

Is Cypress Springs Water Park included with a room reservation?

Yes — water-park admission for overnight guests is included through the resort’s mandatory daily resort fee. Children under 15 must be accompanied by an adult in the water park.

Are there age or height restrictions for water-park rides?

Public information lists height requirements: the two tallest slides require a 40-inch minimum and the two smaller slides require 36 inches. Children under 15 must be accompanied by an adult.

Does the resort offer spa and fitness access?

The Relâche Spa provides paid treatments and amenities (steam room, sauna, relaxation lounges) and a 24-hour Relâche Fitness Center is complimentary for hotel guests; spa hours and treatment availability should be confirmed directly with the spa.

Private poolside cabana and loungers near slides at Gaylord Palms Resort & Convention Center
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