Relâche Spa at Gaylord Palms: what to expect

Relâche Spa at Gaylord Palms is a 25,000-square-foot, European-inspired full-service spa and salon offering massages, facials, body treatments, a salon, steam room, sauna and separate relaxation lounges. Expect signature ELEMIS treatments, 25 treatment suites, spa-pass amenities (sauna/steam/relaxation lounges and an outdoor spa pool) and standard spa hours Monday–Saturday 8:30 AM–8:00 PM, Sunday 8:30 AM–7:00 PM (check current hours when you book).
In this guide
What Relâche Spa is (quick overview)
Relâche Spa is the on-site spa at Gaylord Palms Resort & Convention Center, described in property materials as a 25,000-square-foot, European-inspired facility with 25 treatment suites and a full-service salon.
The spa includes massage, facial and body-treatment offerings, plus separate lounges, a steam room and a sauna; it also features signature treatments from the British skincare brand ELEMIS.
- Size: 25,000 sq ft
- Treatment suites: 25
- Signature brand: ELEMIS
- Amenities: salon, steam room, sauna, relaxation lounges
| Feature | What to expect |
|---|---|
| Treatment types | Massages, facials, body scrubs/wraps, prenatal and teen treatments |
| Spa amenities | Steam room, sauna, men’s/women’s lounges, outdoor spa pool access for Spa Pass holders |
| Salon services | Hair, nails, spray tanning |

Hours, access and who can use the spa
Published hours list Relâche Spa as open Monday–Saturday 8:30 AM–8:00 PM and Sunday 8:30 AM–7:00 PM; alternate listings exist, so confirm current hours when you book. The resort maintains a 24-hour front desk if you need assistance outside these hours.
Spa services are available to resort guests and outside visitors; specific access (for example, Spa Pass admission to lounges/steam/sauna/outdoor pool) is offered but details and availability can change, so check at booking.
- Typical spa hours: Mon–Sat 8:30 AM–8:00 PM; Sun 8:30 AM–7:00 PM (confirm when booking)
- Spa Pass: grants access to saunas, steam rooms, relaxation lounges and the outdoor spa pool (subject to availability)
- Guests: services available to resort guests and non-guests (verify policies on booking)
| Question | Short answer |
|---|---|
| Are spa hours fixed? | No—published hours exist but can vary; confirm when you call or book online. |
| Does a hotel stay include spa treatments? | No—spa treatments are separate; some spa amenities may be available via a Spa Pass. |
| Is there an age limit? | Kids/teens treatments are offered, but minors may require parental consent—ask when booking. |
Popular treatments and signature offerings
Relâche lists signature ELEMIS treatments; example offerings cited in property materials include a Tropical Island Bliss full-body treatment (coconut milk, sugarcane scrub, warm coconut oil) and a Glow-Getter Facial. The spa offers a broad range of massages, facials, body scrubs/wraps, prenatal treatments, and salon services.
Options for teens and kids are mentioned in spa listings, and salon services cover hair and nail work as well as spray tanning.
- Massage therapies (Swedish, deep-tissue and specialty options)
- Facials including ELEMIS signature facials
- Body treatments: scrubs and wraps (for example, Tropical Island Bliss)
- Salon: hair, nails and spray tan
- Prenatal and kids/teens treatments
| Type | What it includes |
|---|---|
| Massage | Relaxation, deep-tissue and specialty massages |
| Facial | ELEMIS-based treatments and skin-specific facials |
| Body | Scrubs and wraps (ex: coconut-sugarcane treatment) |

Spa facilities: steam room, sauna, pools and lounges
The spa facility includes separate men’s and women’s lounges, a steam room and a sauna. Spa Pass holders may also use an outdoor spa pool and the dedicated relaxation lounges during their visit.
If you want to use the steam room, sauna or spa pool, confirm whether access is included with your service or requires a Spa Pass; availability can vary and some amenities are restricted to Spa Pass ticket holders.
- Separate men’s and women’s relaxation lounges
- Steam room and sauna on-site
- Outdoor spa pool available to Spa Pass guests
- Spa Pass typically covers lounge/sauna/steam/pool access
| Facility | Typical access |
|---|---|
| Steam room / Sauna | Included for spa guests; Spa Pass may be required for lounge access |
| Outdoor spa pool | Accessible to Spa Pass holders |
| Relaxation lounges | Included for treatment guests and Spa Pass holders |

How to book, pay and practical tips
Book treatments in advance, especially for weekend stays and during holiday periods; the spa is part of a large convention resort and can be busy. The resort’s front desk or the spa’s direct line can confirm availability and current policies.
Gaylord Palms accepts major credit cards; the property commonly requires a credit card or deposit at check-in for incidentals. If you’re booking through an agent, BookResorts agents are available 24/7 at +1 (888) 605-1350 to assist with reservations and questions about the property.
- Reserve early for weekends, holidays and convention dates
- Confirm whether a Spa Pass is needed for lounges/sauna/pool access
- Payment: major credit/debit cards are accepted; check cancellation and deposit policies with the spa
- If you need accessibility accommodations, request them when booking
| Before you go | Recommendation |
|---|---|
| Confirm treatment time & length | Call spa or book online to secure a slot |
| Ask about Spa Pass | Verify what amenities are included with your service or pass |
| Arrive early | Plan to arrive 15–30 minutes before treatment to use lounges and change |
Fitness, classes and combining spa with resort activities
Relâche Fitness Center operates 24 hours and the resort offers fitness and yoga classes (typically scheduled Tuesday–Saturday with morning start times). Fitness access is complimentary for hotel guests; fitness/yoga classes may be included in the resort fee.
Many guests combine spa treatments with time at the Cypress Springs Water Park or the adults-only South Beach Pool—confirm pool hours and whether pool/park access is included with your resort fee or spa package.
- Relâche Fitness Center: 24-hour access, cardio and free-weight equipment
- Fitness/yoga classes: often offered Tue–Sat, morning start times
- Combine spa and water-park days, but check pool hours and water-park age/height rules
| Activity | Notes |
|---|---|
| Fitness center | Complimentary for hotel guests; 24-hour operation |
| Fitness classes | Often part of resort fee inclusions; confirm schedule |
| Water park pairing | Cypress Springs Water Park access is included with the resort fee for overnight guests |


